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Supervaize Fleet — Platform Overview

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This comprehensive guide walks you through the complete workflow of using the Supervaize Fleet SaaS platform, from discovering new agents to monitoring job execution.

Platform Overview​

The Supervaize Fleet platform enables you to:

  • Discover and onboard AI agents
  • Create and manage missions with specific objectives
  • Execute jobs using agents with defined parameters
  • Monitor and track job performance and outcomes

Core Features​

Agent Management​

Discover, onboard, and configure AI agents for your workspace. Set up secrets, environment variables, and agent parameters to ensure smooth operation.

Key capabilities:

  • Agent discovery and onboarding
  • Secrets and environment configuration
  • Agent status monitoring
  • Performance tracking

Mission Management​

Create and manage missions with specific objectives, team assignments, and success criteria. Organize your AI operations into structured workflows.

Key capabilities:

  • Mission creation and configuration
  • Team member assignment
  • Priority and deadline management
  • Mission status tracking

Context Management​

Enhance mission execution with business rules, knowledge base links, and operational constraints. Provide agents with the context they need for optimal performance.

Key capabilities:

  • Business rule configuration
  • Knowledge base integration
  • Operational constraints
  • Response template management

Job Management​

Define and execute specific tasks using configured agents. Set job criteria, monitor execution, and track performance metrics.

Key capabilities:

  • Job creation and configuration
  • Agent variable setup
  • Success criteria definition
  • Execution monitoring

Case Management​

Organize related jobs into cases for better workflow management. Track case progress, manage escalations, and maintain customer context.

Key capabilities:

  • Case organization and tracking
  • Escalation management
  • Customer context preservation
  • Case analytics and reporting

Rating & Analytics​

Define success metrics, track performance, and analyze agent effectiveness. Use data-driven insights to optimize your AI operations.

Key capabilities:

  • Performance metric definition
  • Real-time analytics
  • Comparative analysis
  • Trend monitoring

Slack Notifications​

Stay informed with real-time notifications through Slack integration. Configure alerts for job status, performance issues, and mission updates.

Key capabilities:

  • Slack workspace integration
  • Customizable notification rules
  • Real-time status updates
  • Team collaboration

Workflow Overview​

The typical workflow follows this pattern:

  1. Discover and onboard agents with required configurations
  2. Create missions with clear objectives and team assignments
  3. Add context to enhance agent understanding and performance
  4. Define and execute jobs with specific parameters and criteria
  5. Monitor progress through real-time dashboards and analytics
  6. Track performance using defined rating criteria and metrics
  7. Stay informed with automated notifications and alerts

Getting Started​

To begin using the Supervaize Fleet platform:

  1. Setup your workspace and configure team members
  2. Onboard your first agent following the Agent Management guide
  3. Create your first mission using the Mission Management guide
  4. Execute and monitor jobs with the Job Management guide

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